FLIGHTS
India's Position in domestic aviation globally.
3rd
Daily passengers
~1 million
137
Airports
operating flights
~7000
India’s aviation sector is one of the fastest-growing in the world, making it the third-largest domestic aviation market globally. Domestic travel is particularly strong due to the expanding middle class and improving infrastructure.
1.43 kg
On average,
of waste is generated per passenger per flight globally.
Limited research by the International Air Transport Association (IATA) estimates that the sector generated 3.6 million tonnes of cabin waste in 2023 and with current passenger growth rates, this waste volume is set to double by 2040.
Sealed, Loose food & drinks(catering)-23%
Recyclable packaging(catering)-10%
Uneaten food & drink(catering)-14%
Recyclable packing(cleaning)-9%
Liquid & packaging(catering)- 10%
Non recyclable waste(cleaning)-11%
Unknown material waste(compactor)-23%
Ayushi Yadav | Divya Agrawal
Team Members
How might we create a system that encourages passengers to segregate waste on trains and planes and helps cabin crew manage waste effectively when passengers do not?
BrieF
Crew members
Passengers
Waste Segregation
Waste Management
Planes
Trains
Recycle
Circular Economy
ABOUT THE CHALLENGE
How Might we
we design intuitive onboard waste sorting systems
For
passengers and crew member
So That
they can easily segregate waste during journeys
Gap Analysis
Current state
GAP
Desired state
No segregation of waste at source
Absence of colored dustbins in coaches and stations
Mixed waste collection from passengers
Inadequate training for railway staff on waste segregation
Non-compliance with railway waste management policies
No segregation of waste at source
Absence of colored dustbins on aircraft and airports
Mixed waste collection from passengers
Inadequate training for cabin crew on waste segregation
Non-compliance with aviation waste management regulations
Lack of infrastructure (colored dustbins)
Inadequate training/awareness among passengers/cabin crew
Ineffective waste management regulations
Insufficient enforcement of waste segregation
Waste segregated at source (organic, recyclable, non-recyclable, hazardous)
Colored dustbins on aircraft and airports
Passengers and cabin crew educated/trained on waste segregation
Compliance with aviation waste management regulations
Reduced mixed waste generation
Lack of infrastructure (colored dustbins)
Inadequate training and awareness among passengers and railway staff
Ineffective waste management policies
Insufficient enforcement of waste segregation practices
Waste segregated at source (organic, recyclable, non-recyclable, hazardous)
Colored dustbins in coaches and stations
Passengers and railway staff educated and trained on waste segregation
Compliance with railway waste management policies
Reduced mixed waste generation
TRAIN
PLANE
TRAIN
PLANE
Train Passengers
Cabin attender
flight attender
flight Passengers
User Persona
Action plan
Long term Plan
Achieve 100% segregation.
Implement technology-enabled waste tracking.
Conduct regular audits/compliance checks.
Recognize/reward passengers/staff.
mid term Plan
Implement waste segregation monitoring.
Introduce recycling for recyclable waste.
Collaborate with environmental organizations.
Develop effective waste management regulations.
Short term Plan
Conduct passenger and railway staff surveys to raise awareness.
Install colored dustbins in coaches, stations, aircraft/airports.
Develop and distribute waste segregation guidelines.
Train railway staff and cabin crew on waste segregation and monitoring
Paper containers (meals)
Plastic bottles (mineral water)
Paper plates / containers (tiffin)
Paper cups (coffee/tea)
Plastic water pouches
Mineral water bottles
Uneaten food & drink(catering)-14%
Paper containers
Paper cups
Brainstorming
Circular economy
A circular economy is a regenerative and restorative economic model that aims to reduce waste and the consumption of resources. It's based on three core principles.
Closed-loop production
Sharing and collaboration
Product-as-a-service
Biodegradable materials
Recycling and upcycling
Renewable energy
Waste reduction and management
Total Circular Economy Potential
Trains: ₹1,642.5 crore/year.
Planes: ₹912.5 crore/year.
Total circular money from train and plane waste in India: ₹2,555 crore per year (approximately $310 million USD).
PLANE
Waste will get segregated on the plane only.
Only crew members or flight attendants will collect waste during the flight.
There are separate types of bins in the plane: GREEN, BLUE AND RED.
Crew members also bring trash bags to collect the waste just before landing.
TRAIN
Conceptualisation
Waste will get segregated on the train.
There are separate types of bins in the train.
Bins are available in the vestibules, each cabin and washroom areas.
Coach attendants will be responsible for the waste collection clean and collect waste during a train's journey, which is then discarded in the station's waste collection system.
Happy Path
Gamification plays a vital role in waste segregation systems for passengers and crew members by transforming a mundane task into an engaging experience. fostering environmental awareness, and encouraging active participation. It educates passengers and crew on proper waste sorting, increases recycling rates, and reduces waste-related complaints.By making waste segregation fun and interactive, gamification drives behavioral change, encouraging passengers and crew to take ownership of their environmental impact.
Fostering environmental awareness
Enhances passenger experience
Educates on proper waste sorting
Enhances crew-passenger interactions
Increases recycling rates
Encourages active participation
Supports sustainability initiatives
Gamification
SegriGo is a drop game educating Passengers on waste segregation. Players drag/drop falling waste objects into biodegradable, non-biodegradable, and hazardous bins.
Including gamification in crew members training.
Future scopes
11:56
July 6, Wednesday
9:30
1m ago
IRctc
Game On!
Earned a 5% discount on your next ticket.
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SegriGo
Welcome to Waste Warriors!
Join the fight against pollution and climate change by playing Waste Warriors, the exciting waste segregation game and win exiting rewards!
Game on
9:30
9:30
9:30
Congratulations!
You've completed the game and earned a 10% discount on your next booking!
Redeem Now!
9:30
SegriGo
The Waste Segregation Drop Game video is attached with the file.
Currently, color-coded waste bins used in trains and planes include
These bins are designed to facilitate effective waste segregation, promote recycling, and ensure safety by preventing cross-contamination of hazardous materials, thereby enhancing overall waste management practices.
8 Different Types Of Dustbin Colour Code In India
Understanding the color coding of dustbins is essential for effective waste management and environmental preservation. Different types of waste require specific disposal methods, and using the correct dustbin ensures that harmful materials are handled appropriately. Here’s a brief overview of common dustbin color codes and their uses:
and helps cabin crew manage waste effectively when passengers do not?
How might we create a system that encourages passengers to
segregate waste on trains and planes
SegriGo
Relationship Design
Key System Features
DESIGN PHASE
System Study
TRAIN Waste Segregation
We studied the existing methods of waste collection on various trains, including the Vande Bharat Express, at Secunderabad Junction in Hyderabad, and verified our findings through secondary research.
Packs food/snacks
Arrival at Railway Station
Boards train
Looks for dustbin
No In-Seat Dustbins
Vestibule dustbin is filled
Toilet dustbin is small
No other option left
Uses single bag
for all waste
Transfers waste to
station's waste area
Finds seat, settles in
Plane Waste Segregation
We studied the existing methods of waste collection on planes at Chhatrapati Shivaji Maharaj International Airport and verified our findings through secondary research.
Packs food/snacks
Arrival at Railway Station
Boards train
No In-Seat Dustbins
Uses single bag for all waste
Transfers waste to
station's waste area
Finds seat, settles in
Key Findings
Key ISSUES
Key Insights
India's railway network ranks fourth globally.
4th
RAILWAY
operating trains
22,593
7,349
Stations
7,349
Stations
Daily passengers
24 million
Daily passengers
24 million
Daily, Indian Railways accommodates massive passenger base, resulting in substantial solid waste generation
Daily Waste Generation
670 tons
Food Waste(17%)
114 tons
Residual Waste(32%)
216 tons
Recyclable Waste(51%)
340 tons
Most common waste are plastic bottles (23.33%), followed by garbage (18.66%), disposal cutlery, packaging waste, cans, and food waste
Solid waste generated in trains can be categorised as biodegradable, slowly degradable and non-biodegradable. The biodegradable waste component consists primarily of leftover food of passengers; the slowly degradable waste component includes paper waste (like newspapers, disposable cups, food containers and lids); and the non-biodegradable waste component comprises plastic waste (like carry bags, bottles, cups and lids).
Focus Area
Infrastructure
Development
investing in infrastructure development and facilities to prevent environmental harm and ensure sustainability.
Education and Awareness
Foster responsible waste habits through targeted education and awareness initiatives and visual aids to promote proper waste segregation practices.
The "happy path" in UX design refers to the ideal, error-free user journey that is smooth, simple, and optimized for the best experience.
Chhatrapati Shivaji Maharaj International Airport
Waste doesn’t get segregated on the plane.
Only crew members or flight attendants collect waste during the flight.
There is a very small wall bin in the washroom, and it is difficult to find any trash bins in the seating areas.
Crew members bring trash bags to collect the waste just before landing.
Flights
Trains
Secunderabad Junction, Hyderabad
Waste doesn’t get segregated on the train.
Crew members collect waste only at stops (railway stations).
There are no separate types of bins in the train.
Bins are available only in the vestibules and washroom areas.
Waste was found littering around the coaches.
Coach attendants responsible for the pantry and waste collection clean and collect waste once during a train's journey, which is then discarded in the station's waste collection system.
Primary Research